Decision Making

We make hundreds of decisions every day; whether they are conscious or subconscious, sound decision-making is a primary task of, and expectation for, managers. However, in the fast pace of business, not enough time is spent thinking about the question that needs answering, which leads to decisions being made based on the symptoms and not the root cause. This doesn’t necessarily result in bad decision-making per se, but it can often result in changes to decisions when the root cause re-surfaces, leaving colleagues with a sense of confusion. In turn, this can make the implementation of future decisions, a challenge for managers. In response, Training Central offers you comprehensive, yet practical decision making training materials that will equip your learners with the fundamental skills and capabilities to make consistent and evidence-based decisions.

The decision making training explores the context in which decisions arise, navigating the benefits of an evidence-base upon which to find solutions. Participants are supported to reflect on the decisions they face and the challenges that arise from each. This forms the backdrop against which tools such as Fishbone Analysis, Grid Analysis and Argument Mapping are covered and practised; providing learners with the opportunity to apply decision-making models to genuine problems they are facing.

Decision making bias is uncovered through practical discussion and activities; helping learners to reflect on how bias manifests and strategies to recognise these and overcome them.

The final session provides learners with a facilitated journey through implementing decisions. Participants are provided with a series of tools that will support them in applying, monitoring and reviewing decisions, ensuring their decisions remain fit for purpose now and in the future.

• Welcome and Scene Setting
  • Decision Making training overview and objectives
• Decision Making in Context
  • Problem-solving or Decision making
  • Approaches in the organisation
  • Benefits of good decisions – to the individual, organisation and managers
  • Identifying decisions faced and the challenges these poses
• Influences
  • What influences our decisions?
  • Exploring decision making bias
  • Identifying how biases manifest themselves and actions needed to minimise these
  • Decision making preferences
• Factors
  • Factors needed to make good decisions and judgements
  • Six-stage decision making process
  • Actions and focus needed for each stage
  • Conscious and subconscious decision making process
• Decision Making Tools
  • Exploring tools and models for each stage of the process
    • Fishbone Analysis
    • Fact or Fiction
    • Argument Mapping
    • Grid Analysis
    • Decision Check
• Reflection and Practice
• Making it Happen
  • Communication and implementation
  • Creating an implementation plan
  • Key questions for post-implementation review
• Commitment to Action
  • Action Plan